04 Aug
|
Hello Mentor
|
Chennai
04 Aug
Hello Mentor
Chennai
Job Type: Full-time
Role OverviewThe Client Relationship Specialist focuses on delivering highly personalized mentoring and oneon-one counselling to help students make confident academic and career decisions, while alsosupporting enrolment goals through structured guidance.Key Responsibilities• Conduct in-depth one-on-one counselling sessions to understand each student’s goals,strengths, and preferences.• Provide personalized mentoring plans tailored to individual academic and careeraspirations.• Guide students step-by-step through the counselling and admission journey.• Recommend best-fit colleges, courses, and pathways aligned with each student’s profile.• Build strong mentor–student relationships to ensure trust, clarity,
and long-termengagement.• Track student progress and counselling outcomes to improve guidance quality andconversions.• Collaborate with internal teams to ensure students receive accurate information andseamless support.Qualifications & Skills• Bachelor’s or Postgraduate degree (any discipline).• 2–4 years of experience in sales, counselling, or client-facing roles (preferred).• Fluency in English and Tamil is mandatory.• Strong analytical and problem-solving ability.• Excellent communication and interpersonal skills.• Customer service or counselling experience is an advantage.• Knowledge of NEET UG/PG processes is a plus.• Proficiency in MS Excel, research, and presentation skills.Perks & Benefits:• Paid Annual Leaves• Long vacation during current year• PF, Health Insurance, Team Lunches• Great job satisfaction• Immense learning & personal developmentAdditional Details:• Job Title: Client Relationship Specialist• CTC: Up to 4LPA Fixed+ 3LPA Variable• Location: Anna Nagar, Chennai• Job Type: Full Time (Onsite)• Working Days: 6 Days• Experience: 2 – 4 Years• Notice Period: Immediate to 7 days
📌 Client Relationship Specialist | Up to 4LPA Fixed+ 3LPA Variable | Tamil Mandatory | 1+ Years of Exp (Chennai)
🏢 Hello Mentor
📍 Chennai