We are hiring for a MNC Company for E-Commerce Chat Support Executive Role for Mohali location (Work From Office Job)Job DescriptionWe are hiring Chat Support Executives for a leading MNC Company. The role involves assisting customers over voice calls by resolving their queries over the chat and providing a high-quality customer experience.Key ResponsibilitiesHandle customer chat professionally.Resolve customer queries related to e-com products and services.Provide accurate information and appropriate solutions.Maintain customer satisfaction and ensure quality service.Follow company policies and compliance guidelines.Accurately update customer interactions in the system.Rotational ShiftEligibility12th PassGood communication skills in English & HindiBasic computer knowledge.Typing 30 WPMCustomer service attitude with valuable problem-solving skills.Salary & BenefitsCTC 19K (15.4K In Hand)6 Days Working (1 Rotational week off)Interview roundsHR interview(Telephonic)AMCAT TestOps Round (Virtual Interview)Client Round (Virtual Interview)

📌 Chat Support Associate (Kharar)
🏢 Aasma Careers
📍 Kharar