Guest Services Associate - Front Office - with Growth Opportunities (Bengaluru)

Guest Services Associate - Front Office - with Growth Opportunities (Bengaluru)

04 Aug
|
Recognized
|
Bengaluru

04 Aug

Recognized

Bengaluru

We are looking to hire a driven Guest Services Associate - Front Office to join our awesome team at Marriott International in Bangalore.
Growing your career as a Full Time Guest Services Associate - Front Office is a terrific opportunity to develop excellent skills.
If you are strong in teamwork, project management and have the right initiative for the job, then apply for the position of Guest Services Associate - Front Office at Marriott International today!

POSITION SUMMARY
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift.



Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures report accidents, injuries, and unsafe work conditions to manager ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge guests according to company standards anticipate and address guests' service needs assist individuals with disabilities thank guests with genuine appreciation. Speak using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships support team to reach common goals listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Advantages of working as a Guest Services Associate - Front Office in Bangalore:

● Learning opportunities
● Advancement opportunities
● Competitive salary

📌 Guest Services Associate - Front Office - with Growth Opportunities (Bengaluru)
🏢 Recognized
📍 Bengaluru

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