We are on the lookout for a competitive Customer service to join our incredible team at Jenus Robo Companies in Pune.
Growing your career as a Full Time Customer service is an incredible opportunity to develop exceptional skills.
If you are robust in planning, cooperation and have the right personality for the job, then apply for the position of Customer service at Jenus Robo Companies today!
Job Details
Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking Customer Service Responsibilities list:
· Generate sales leads
· Identify and assess customers' needs to achieve satisfaction
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate,
valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Benefits of working as a Customer service in Pune: