We are on the lookout for a driven Operations Processing Senior Rep. to join our vibrant team at NTT Data in Coimbatore.
Growing your career as a Full Time Operations Processing Senior Rep. is an amazing opportunity to develop useful skills.
If you are strong in people management, creativity and have the right mindset for the job, then apply for the position of Operations Processing Senior Rep. at NTT Data today!
Position's General Duties and Tasks
In these roles you will be responsible for:
- Performing actions based on the EOB, Insurance wesbites to collect outstanding Accounts Receivables.
- Identify the outstanding claims with payers through the reports from clients and check website and imaging application with regard to outstanding claims and document the details in the client software for claims resolution.
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Ensuring accurate and timely completion of transactions to meet or exceed client SLA
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Check EOB and Insurance websites with regard to outstanding claims
- Coordinate with the team leader in following the processes
Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday 7:30Am to 5:30Pm IST.
- University degree or equivalent that required 3+ years of formal studies.
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn recent software tools.
Preferences: -
- Ability to communicate (oral/written) effectively to exchange information with our client.
- ... The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.
- ... All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Benefits of working as a Operations Processing Senior Rep. in Coimbatore: