Company: Orcid Publication
Location: Lucknow, U.P
Type: Full-time
About Orcid Publication
Orcid Publication is a dynamic and fast-growing academic publishing organization committed to supporting researchers, scholars, and institutions in publishing high-quality academic work. We specialize in providing publication assistance, journal selection, editorial support, and end-to-end research publication services across globally indexed journals.
Role Summary
We are seeking a proactive Client Relationship Executive to manage author queries, guide clients through the publication process, and ensure excellent customer service.
- Key Responsibilities Handle client inquiries via call, email & WhatsApp.
- Explain publication services and guide clients on journal options.
- Maintain client relationships and ensure smooth service delivery.
- Follow up with leads and convert them into active clients.
- Coordinate with internal teams to meet deadlines.
- Requirements Good communication & interpersonal skills.
- Ability to multitask and manage client needs.
- Basic knowledge of research publishing (preferred).
- Graduate in any discipline.
- Perks Good salary + incentives
- Training provided
- Growth opportunities
Apply at:
[email protected]
Contact: (phone hidden)
📌 Relationship Executive (Lucknow)
🏢 Orcid Publication
📍 Lucknow