- Make outbound calls to prospective customers to promote products/services.
- Handle inbound calls and respond to customer sales queries.
- Generate leads, follow up with prospects, and assist in conversions.
- Coordinate with the sales team for meetings, appointments, and closures.
- Maintain customer databases and ensure accurate records in CRM.
- Reporting & CompliancePrepare monthly/quarterly sales reports and maintain performance records for management review.
- Stay updated with market trends, trade regulations, and compliance requirements (customs, import-export norms as applicable).
- Participate in management review meetings, discuss customer issues/complaints, and contribute to training & development initiatives.
- Organizational ResponsibilitiesUphold and promote company policies, ethics, and workplace culture.
- Maintain data confidentiality at all times.
- Support colleagues by acting as a substitute during their absence and handling emergent responsibilities.
- Follow company HR policies, rules, and regulations, and motivate the team to do the same.
- Promote healthy work habits and wellness practices within the organization.
Key Requirements
- Graduate in any stream.
- Prior experience in telecalling / telesales / sales coordination / customer service preferred (freshers may apply).
- Strong communication skills in Hindi & English.
- Good persuasion, negotiation, and problem-solving skills.
- Basic computer knowledge (MS Office, CRM handling preferred).
- Ability to work in a target-driven and compliance-oriented setting.
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📌 Field Sales Executive (Faridabad)
🏢 SRP Crane Controls India Private
📍 Faridabad
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