Mobile Service Repair Levels

? L1 – Level 1 (Front Desk / Basic Repair)

Nature: Non-technical / Basic technical

Activities

· Job card creation & customer interaction

· Visual inspection & basic troubleshooting

· Software check, settings reset

· Cleaning (speaker, mic, charging port)

· SIM / memory / accessories check

· Basic functional tests

? L2 – Level 2 (Basic Hardware Technician)

Nature: Entry-level technical repairs

Activities

Battery replacement

Charging port replacement

Speaker / Mic replacement

Display replacement (non-bonded)

Camera module replacement

Button / flex cable replacement

L3 – Level 3 (Advanced Hardware Technician)

Nature: Advanced board & complex hardware

Activities

· IC-level Diagnosis

· Display Replacement with IC encryption





· Parts Encryption

· Water-damage cleaning

· Software flashing / OS reinstallation

· Display / Back Glass Replacement

L4 – Level 4 (Expert / Refurb / OEM Level)

Nature: High-risk, high-value repairs

Activities

· CPU reballing

· Face ID / fingerprint calibration

· Baseband repair

· Data recovery (approved cases)

· Refurbishment & quality rework

· OEM-level testing

· IC-level troubleshooting

· Motherboard repair

· Network / power

· Water-damage treatment

· CPU, power IC, charging IC diagnosis

📌 Mobile Repair Technician (Bengaluru)
🏢 Gofix
📍 Bengaluru