Email Support Executive (Bengaluru)

Email Support Executive (Bengaluru)

04 Aug
|
VICTA EARLYJOBS TECHNOLOGIES PRIVATE
|
Bengaluru

04 Aug

VICTA EARLYJOBS TECHNOLOGIES PRIVATE

Bengaluru

- Job ResponsibilitiesHandle customer queries and concerns through email.
- Provide accurate and professional responses to customers.
- Understand customer issues and provide appropriate resolutions.
- Maintain proper records of customer interactions.
- Follow process guidelines, quality standards, and turnaround time.
- Escalate complex or unresolved issues to the appropriate team.
- Ensure good written communication and customer experience.
- Eligibility & RequirementsQualification: Graduation is mandatory.
- Experience: Minimum 6 months of experience in Non-Voice / Email Support is mandatory.
- Language: English + Any 1 Regional Language.
- Good written English and strong comprehension skills.
- Basic computer knowledge and typing skills.
- Good attention to detail.
- Candidates should be comfortable working from the office.




- Job ResponsibilitiesHandle customer calls and understand their queries.
- Provide appropriate information and solutions.
- Resolve customer concerns professionally.
- Maintain accurate customer interaction records.
- Escalate complex cases whenever required.
- Follow customer service and process guidelines.
- Maintain good communication and service quality.
- Eligibility & RequirementsQualification: Graduate / Undergraduate.
- Experience: Freshers and experienced candidates can apply.
- Language: English + Any 2 Regional Languages.
- Good verbal communication skills are mandatory.
- Positive listening and customer-handling skills.
- Basic computer knowledge.

Candidates should be comfortable working from the office.

📌 Email Support Executive (Bengaluru)
🏢 VICTA EARLYJOBS TECHNOLOGIES PRIVATE
📍 Bengaluru

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