Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 2000 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our International Business Groups (US Market). He/she would drive the current customer acquisition, customer relationship management, Operations & reporting.
What should you do?
New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback
• Key Account Management
• New account development Operations and Reporting Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction
Requirements:
Open to work between 6.30pm – 4.30am (Night Shift)
Excellent communication skills (Verbal and Written)
Graduate in any discipline Neutral Accent for Interacting with Global customer base
Work From Office (Location: Bangalore -HSR Layout)