Role & responsibilities (WORK FROM OFFICE)

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

Designation

Customer Support Associate

Job Role

- Resolve customer queries via voice calls

Job Details

- Contractual role until 31st October
- Fixed salary

Eligibility Criteria

- Minimum education: Higher Secondary (12th Pass)
- Minimum 6months of BPO experience (with documents like Offer letter, last 3 monts of payslips and release letter)
- Freshers are also welcome

Work Details

- Work timing: 24×7 rotational shifts
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 40 years

Skills Required

- Excellent verbal communication skills in English and Hindi
- No major MTI (Mother Tongue Influence) for voice process

Interview Process

- HR Round (Video Call; Aadhaar mandatory for WFH)
- Typing Test (Minimum 25 WPM / 90% accuracy)
- Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

- Experienced Candidates: ₹1,90,000 CTC (Approx.



₹14.1K in-hand/month)(Minimum 6 months experience in Bpo required)
- Freshers: ₹1,68,000 CTC (Approx. ₹12.5K in-hand/month)

Documents Required

- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar Mandatory
- PAN Card Mandatory
- Educational documents (10th & 12th mark sheets)
- For experienced candidates:
- Experience Letter
- Offer Letter
- Last 3 months payslips

Interested candidates can reach out to Shreya at [(phone hidden)] and over email their documents to [[email protected] ].

If interested do share CV over mail and mention over mail body "INTERESTED FOR WFO" *(mandatory)*

*TO SCHEDULE YOUR INTERVIEW CALL ON (phone hidden) (HR SHREYA)

i) Your updated CV *(mandatory)*

*Immediate joiners only

#Location details for Walkin interview:

Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

Please ask the candidates to mention the consultancy name and HR name on the top of the cv.

📌 Customer Care Executive (Kolkata)
🏢 Tech Mahindra
📍 Kolkata