The Operations Executive will be responsible for handling the day-to-day operations of the showroom, ensuring smooth coordination between sales, inventory, customers, and service activities. The role requires maintaining records, supporting customer deliveries, and ensuring effective operational processes.
- Manage daily showroom operations and administrative activities.
- Prepare quotations, invoices, delivery challans, and customer documentation.
- Coordinate with the sales team for vehicle and battery deliveries.
- Maintain inventory records of E-Rickshaws, batteries, spare parts, and accessories.
- Track stock movement and report shortages to management.
- Coordinate with suppliers and transporters for timely deliveries.
- Maintain customer records, warranty documents, and service files.
- Schedule vehicle deliveries and follow up on pending orders.
- Handle customer inquiries related to delivery, documentation, and service.
- Coordinate with the service team for customer complaints and warranty cases.
- Prepare daily, weekly, and monthly operational reports.
- Ensure proper filing of documents and compliance with company procedures.
- Support management in improving operational efficiency.