Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

04 Aug
|
Earlyjobs
|
Bengaluru

04 Aug

Earlyjobs

Bengaluru

- Job ResponsibilitiesHandle customer queries through voice and non-voice channels.
- Understand customer concerns and provide appropriate solutions.
- Respond to customer queries professionally and accurately.
- Maintain proper records of customer interactions.
- Escalate complex issues to the concerned team.
- Follow process guidelines and quality standards.
- Ensure a positive customer experience.
- Job RequirementsMinimum 6 months of relevant customer support experience.
- Strong verbal and written communication skills in English and Hindi.
- Explicit and neutral communication with minimal MTI.
- Good customer-handling and problem-solving skills.
- Basic computer knowledge.
- Comfortable working in rotational shifts.
- Immediate joiners preferred.




- Job ResponsibilitiesHandle customer queries and provide appropriate assistance.
- Understand customer requirements and resolve concerns.
- Provide accurate information to customers.
- Maintain records of customer interactions.
- Escalate unresolved issues when required.
- Follow process and quality guidelines.
- Ensure professional customer service.
- Job RequirementsGraduation is mandatory.
- Excellent English and Hindi communication skills.
- Clear and neutral communication with minimal MTI.
- Good listening and customer-handling skills.
- Basic computer knowledge.
- Strong problem-solving ability.
- Comfortable working from office.

📌 Customer Support Executive (Bengaluru)
🏢 Earlyjobs
📍 Bengaluru

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