CSR International Voice Job Responsibilities / Authorities· Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in

the required tool

· Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes

· Walk customers/ Provide navigational support on self service portal

· Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guideline

· Place outbound calls to customers when required in line with Client / Company guidelines

· Work productively whilst maintaining exceptional call/data quality standards in line with targets

· Contribute to the team through open and regular communication with peers / supervisors

· Adhere to all company or departmental policies and procedures (personnel and operational)

· Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process

· Maintain regular and punctual attendance in line with company policies and procedures

· Minimise customer complaints and escalations by providing exceptional service and call control

· Working days :



5days (Rotational Weekoff)

· WFO/WFH : Work from office

· Shift : US Shift, (Shift will be in any of US time zones.

Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)

· Location – Bangalore/Mumbai/Pune

· Experience - Fresher (Graduates/10+2) (2024 to 2026 passouts)

· Its C2H Role (where working company would be Top MNC but payroll company will be Teamlease Services Limited.

Knowledge & Skill Requirement· Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer

· Valuable technical aptitude with an ability to learn quickly

· Excellent verbal and written communication skills Experience Profile

Its walkin drive on 8-Aug-26

who are interested can register by using the Google Form link provided in below

Gform link : https://forms.gle/YyYa34DpwXevUFRq9

📌 International Voice Process Agent (Bengaluru)
🏢 TeamLease Digital
📍 Bengaluru