Youth homes and developers pvt ltd is a growing real estate company focused on delivering premium residential and commercial projects with exceptional customer experience. We are looking for a dynamic and customer-focused CRM professional to manage client relationships, post-sales coordination, and customer satisfaction.

Position: CRM Executive Department: Customer Relationship Management (CRM)

Industry: Real Estate

Location: opp. to secular heritage , near sonu market gyanodaya gurukul school, gola road patna

Employment Type: Full time

- Key ResponsibilitiesContact and follow up with company-generated leads through phone calls, WhatsApp, emails, and other communication channels.
- Explain project details, plot specifications, pricing, payment plans, and current offers to prospective clients.
- Convince potential customers to visit project sites and assist them throughout the sales process.
- Conduct regular follow-ups with interested clients until the deal is successfully closed.
- Build and maintain strong customer relationships to ensure high customer satisfaction.
- Coordinate with the sales and site visit teams to schedule and manage client visits.
- Maintain accurate records of customer interactions, follow-ups, and sales activities in the CRM system.
- Achieve monthly and quarterly sales targets set by the management.
- Resolve customer queries and provide prompt assistance before and after the sale.
- Prepare daily, weekly, and monthly sales reports and submit them to the reporting manager.
- Stay updated on project developments, market trends, competitor offerings, and pricing.
- Work closely with Team Leaders and management to improve lead conversion and overall sales performance.




- Ensure timely documentation and assist customers with the booking process.
- Required SkillsExcellent communication and interpersonal skills.
- Strong sales, negotiation, and convincing abilities.
- Ability to build trust and maintain long-term customer relationships.
- Good knowledge of Microsoft Office and CRM software.
- Strong follow-up and customer handling skills.
- Self-motivated, target-oriented, and able to work under pressure.
- Professional attitude with a positive approach.
- QualificationBachelor's degree in any discipline (preferred).
- Freshers with excellent communication skills can apply.
- Prior experience in real estate sales, telesales, or customer relationship management will be an added advantage.
- Salary & IncentivesFixed Monthly Salary
- Attractive Performance-Based Incentives
- Growth Opportunities within the Organization
- Key ResponsibilitiesContact and follow up with company-generated leads through phone calls, WhatsApp, emails, and other communication channels.
- Explain project details, plot specifications, pricing, payment plans, and current offers to prospective clients.
- Convince potential customers to visit project sites and assist them throughout the sales process.




- Conduct regular follow-ups with interested clients until the deal is successfully closed.
- Build and maintain strong customer relationships to ensure high customer satisfaction.
- Coordinate with the sales and site visit teams to schedule and manage client visits.
- Maintain accurate records of customer interactions, follow-ups, and sales activities in the CRM system.
- Achieve monthly and quarterly sales targets set by the management.
- Resolve customer queries and provide prompt assistance before and after the sale.
- Prepare daily, weekly, and monthly sales reports and submit them to the reporting manager.
- Stay updated on project developments, market trends, competitor offerings, and pricing.
- Work closely with Team Leaders and management to improve lead conversion and overall sales performance.
- Ensure timely documentation and assist customers with the booking process.
- Required SkillsExcellent communication and interpersonal skills.
- Solid sales, negotiation, and convincing abilities.
- Ability to build trust and maintain long-term customer relationships.
- Good knowledge of Microsoft Office and CRM software.
- Strong follow-up and customer handling skills.
- Self-motivated, target-oriented, and able to work under pressure.
- Professional attitude with a positive approach.
- Qualification any degree in any discipline (preferred).
- Freshers with excellent communication skills can apply.
- Prior experience in real estate sales, telesales, or customer relationship management will be an added advantage.
- Salary & IncentivesFixed Monthly Salary
- Attractive Performance-Based Incentives
- Growth Opportunities within the Organization

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