- Make outbound calls to customers regarding overdue EMI/loan/credit card payments.
- Remind customers about pending dues and payment due dates.
- Negotiate payment commitments and settlement options as per company policy.
- Resolve customer queries professionally and maintain positive customer relationships.
- Update call remarks, payment status, and customer interactions in the CRM/system.
- Achieve daily and monthly collection targets while following RBI and company compliance guidelines.
- Follow up regularly with customers until payment is received.
Requirements:
- Minimum 10th Pass/Graduate.
- Good communication skills in Hindi (Basic English preferred).
- Basic computer knowledge (MS Excel).
- Experience in Banking, NBFC, Credit Card, Loan Collection or Telecalling preferred.
- Strong negotiation and convincing skills.
- Ability to work in a target-oriented workplace
📌 Telecaller (Jaipur)
🏢 UNS Enterprises
📍 Jaipur
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