About the Role

COWBERRY Organics is seeking a professional, well-groomed, and customer-focused Front Desk Receptionist to be the first point of contact for visitors, clients, and employees. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to manage front office operations efficiently while providing administrative support.

Key Responsibilities

- Welcome and assist visitors, clients, vendors, and interview candidates in a courteous and professional manner.
- Manage the front desk and ensure a positive visitor experience.
- Handle incoming and outgoing phone calls and direct them to the appropriate departments.
- Maintain the visitor register and ensure visitor entry protocols are followed.
- Manage office stationery and pantry inventory and raise requisitions when required.
- Support the HR team with onboarding formalities and documentation.
- Maintain office records, files, and administrative documents.
- Ensure the reception area and common areas are clean, organized, and presentable at all times.




- Provide general administrative support as assigned by the HR or Administration team.

Required Qualifications

- Bachelor's degree in any discipline.
- 1–3 years of experience as a Receptionist, Front Office Executive, or Administrative Assistant.
- Excellent verbal and written communication skills in English, Hindi, and Gujarati.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Skilled appearance and positive attitude.
- Ability to maintain confidentiality and handle sensitive information.
- Valuable interpersonal and customer service skills.

Key Performance Indicators (KPIs)

- Professional handling of visitors and incoming calls.
- Accuracy in maintaining visitor and courier records.
- Timely coordination of meetings and interview schedules.
- Availability and maintenance of office stationery and supplies.
- Administrative task completion within timelines.
- Positive feedback from visitors, employees, and management.

📌 Front Desk Receptionist (Surat)
🏢 Cowberry Industries
📍 Surat