- Facilitate Patient Intake: Execute formal registration processes, verify identity, and ensure accurate completion of regulatory documentation.
- Navigate Visitor Flow: Guide patients, clinical staff, and external stakeholders to proper facility zones while managing the reception environment.
- Deliver Patient Centricity: Provide empathetic, explicit communication to individuals experiencing high-stress medical situations.
- Manage Communications: Direct multi-line telecommunication systems, routing urgent clinical and administrative inquiries to appropriate departments.
- Coordinate Scheduling: Optimize appointment books, synchronize provider calendars, and manage patient cancellations or urgent walk-ins.
- Maintain Health Records: Update Electronic Health Records (EHR) in strict compliance with data-entry standards.
- Verify Insurance Eligibility: Validate coverage details, process pre-authorizations, and interpret co-pay requirements.
- Execute Financial Transactions: Collect point-of-service payments, issue receipts, and reconcile daily cash drawers.
- Uphold Data Security: Enforce strict HIPAA compliance and data-privacy protocols to safeguard protected health information (PHI).

📌 Front Desk Receptionist (Bengaluru)
🏢 MirackeHealth system
📍 Bengaluru