Job SummaryThe Branch Manager is responsible for the overall performance and profitability of the branch by driving business growth, ensuring operational excellence, maintaining regulatory compliance, managing collections, and leading the branch team to achieve organizational goals while delivering exceptional customer service.
- Key ResponsibilitiesBusiness DevelopmentAchieve branch business targets and revenue goals.
- Drive customer acquisition and portfolio growth.
- Promote the company's financial products and services.
- Develop business through referrals, DSAs, and local marketing activities.
- Branch OperationsEnsure smooth day-to-day branch operations.
- Monitor cash handling, documentation, and record maintenance.
- Maintain high standards of customer service.
- Ensure timely reporting and compliance with company policies.