Welcome and assist patients and visitors in a skilled and friendly manner.

Manage patient appointments, registrations, and follow-up schedules.

Answer phone calls, respond to inquiries, and direct calls to the appropriate department.

Maintain patient records and update information accurately.

Handle billing, collect payments, and issue receipts when required.

Coordinate with doctors, nurses, and other staff to ensure smooth clinic operations.

Manage the reception area and maintain a clean, organized environment.

Verify patient details, insurance information, and required documents.

Handle incoming emails, messages, and correspondence.

Maintain confidentiality of patient information at all times.

Assist with administrative tasks such as filing, data entry, and report preparation.

Monitor appointment schedules to minimize waiting time and improve patient experience.

Maintain inventory of reception and office supplies.

Resolve basic patient concerns and escalate issues when necessary.

Follow clinic policies, safety standards, and customer service guidelines.

📌 Receptionist / Front Office Executive (New Delhi)
🏢 Solitaire Consultancy Services
📍 New Delhi