We are looking for a compassionate and confident *Medical Counsellor* to join our team. The ideal candidate should possess excellent communication and interpersonal skills, with the ability to guide patients, build trust, and coordinate effectively with internal teams.
Key Responsibilities
* Counsel patients and collect relevant medical and personal information.
* Visit hospitals to meet and interact with patients.
* Explain the company's healthcare services and encourage patients to connect with the company's executive for detailed consultation.
* Build and maintain strong relationships with patients through regular interaction.
* Collect, update, and maintain accurate patient records and documentation.
* Coordinate with company executives to ensure timely patient follow-ups.
* Provide a professional, empathetic,
and patient-centric experience at all times.
* Maintain confidentiality of patient information and adhere to company policies.
* Prepare daily visit reports and update patient status in the system.
Requirements
* Excellent communication skills in Gujarati, Hindi, and basic English.
* Strong interpersonal, convincing, and relationship-building skills.
* Willingness to travel locally to hospitals for patient interactions.
* Basic computer knowledge and proficiency in MS Office.
* Positive attitude with a compassionate and qualified approach toward patients.
Kindly go through this JD regarding details.
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