We are looking for a proactive Telecalling Executive to handle customer calls, follow-ups, and lead conversions for our jewellery showroom. The role involves engaging with customers, promoting products/offers, and supporting sales growth.
Key Responsibilities:
- Make outbound calls to potential and existing customers
- Handle inbound enquiries and provide product details
- Follow up on leads, enquiries, and walk-in customers
- Inform customers about new collections, offers, and events
- Maintain call records and update CRM data
- Coordinate with showroom sales team for conversions
Requirements:
- Positive communication skills (Tamil & basic English)
- Pleasant voice and convincing ability
- Basic computer knowledge (MS Excel / CRM)
- Customer handling skills