Customer Care Executive (Gurugram)

Customer Care Executive (Gurugram)

04 Aug
|
Skill Raise Solutions
|
Gurugram

04 Aug

Skill Raise Solutions

Gurugram

Job Title: International Voice Customer Support Executive (KLM Airlines)

Company:** IGT Solutions

Location:** Gurgaon, Sector 21

Job Overview :

IGT Solutions is hiring candidates for the **KLM Airlines Voice Support Process**, an international customer support profile. The role involves handling customer queries related to **KLM Airlines services and other travel-related concerns**, ensuring a high level of customer satisfaction.

Key Responsibilities:**

* Handle inbound customer queries for United Airlines

* Provide accurate and timely resolutions

* Maintain excellent communication and customer service standards

* Follow company guidelines and quality parameters

Eligibility Criteria:**

* Graduate Freshers** can apply

* Undergraduates** must have a minimum of **6 months of experience (on paper)**

* Excellent **communication skills** are mandatory

* Candidates should be **immediate joiners**

* Open to candidates from **Delhi NCR / Gurgaon hiring zone**

Salary & Benefits:

Salary (In-hand):₹20 TO 24k per month

Incentives:** Up to 4K (performance-based)

No hidden deductions or additional components in salary

Work Details:

5 Days Working, 2 Rotational Week Offs

Rotational Shifts

Login Duration: 8 hours + 1 hour (breaks + lunch included)

Perks & Facilities:

Two-way cab facility** (as per company policy)

Opportunity to work in an **international voice process

Job Title: Customer Support Executive – International Voice (Travel Domain)

Company: Transcom

Location: Sector 30 (Gurgaon)

Job Overview:

Transcom is hiring for an International Voice Process in the Travel Domain. We are looking for experienced candidates with strong knowledge of Amadeus (GDS) and a passion for delivering excellent customer service.

Key Responsibilities:

Handle inbound/outbound customer queries related to travel services

Assist customers with flight bookings, cancellations, modifications, and travel-related queries

Use Amadeus (GDS) system efficiently to manage bookings

Provide accurate information and ensure high customer satisfaction

Maintain quality standards and adhere to company policies

Eligibility Criteria:

Minimum 1 year of experience in Travel Domain

Excellent communication skills in English

Graduate and Undergraduate both can apply

Salary & Benefits:

CTC: ₹32,000

In-hand Salary: ₹27,000

Additional benefits:

Incentives (as per performance)

Both-side cab/transport facility

5 days working

2 rotational offs

Rotational shifts

Work Schedule:

5 Days Working

Rotational Shifts

Rotational Weekly Offs

Why Join Transcom?

Opportunity to work in a global travel support environment

Career growth in the international BPO sector

Supportive and dynamic work culture

Job Title: International Technical Support (Voice Process – Vivint)

Company: Transcom

Process: Vivintvoice Process

Location: Gurgaon, Sector 30

Job Overview:

Transcom is hiring for an International Technical Support Voice Process (Vivint). This role is ideal for candidates with experience in technical support and trouble shooting via Voice , looking to grow in a fast-paced international BPO environment.

Key Responsibilities:

Handle customer queries via voice support for international clients

Provide technical assistance and troubleshooting solutions

Deliver excellent customer service experience

Identify opportunities for upselling products/services

Maintain accurate records of customer interactions

Eligibility Criteria:

Minimum experience in International Technical Support (Voice )

Positive written communication skills in English

Ability to work in a rotational shift environment

Salary & Benefits:

In-Hand Salary: ₹29,500

CTC: ₹34,000

Incentive : Unlimited in Dollors

Both-side transport facility provided by the company

Opportunity to work with a reputed international BPO

Work Details:

Working Days: 5 Days a Week

Week Offs: 2 Rotational Offs

Shift: Rotational Shift

Login Hours: 8 Hours + 1 Hour (Breaks & Lunch included)

Why Join Transcom?

Global exposure with international clients

Stable work environment

Job Title: International Inbound Sales Executive (Motels Process)

Company: IGT Solutions

Location: Gurgaon, Sector 21

Process: Motels – International Inbound Sales

Job Overview:

IGT Solutions is hiring dynamic and customer-focused professionals for the International Inbound Sales (Motels Process). The role involves handling inbound calls from international customers, assisting them with motel bookings, and driving sales through excellent communication and persuasion skills.

Key Responsibilities:

Handle inbound calls from international customers

Assist customers with motel reservations and related queries

Upsell and cross-sell services to maximize revenue

Deliver excellent customer service while achieving sales targets

Maintain accurate records of customer interactions

Eligibility Criteria:

Education: Undergraduate / Graduate (both eligible)

Experience: Minimum 6 months of international sales experience (mandatory)

Location Preference: Candidates based in Delhi & Gurgaon

Skills Required:

Excellent communication skills (verbal & written)

Robust sales and negotiation abilities

Customer-centric approach

Salary & Benefits:

Salary: Up to ₹28,000 in hand

CTC: Up to ₹32,000

Working Days: 5 days working

Week Offs: 2 rotational offs

Shift: Rotational shifts

Transport: Both-side cab facility provided

Why Join IGT Solutions?

Opportunity to work in a fast-growing international BPO

Exposure to global clients and sales environment

Attractive salary package with incentives potential

Safe and convenient transport facilities

Job Title: International Customer Support Executive (Voice Process)

Company: IGT Solutions

Process: Expedia – International Voice Process

Location: Gurgaon, Sector 21

Job Overview:

IGT Solutions is hiring for an International Customer Support Executive role for the Expedia process. This is a voice-based profile where candidates will handle international customer queries and provide excellent service support.

Key Responsibilities:

Handle inbound/outbound international customer calls

Resolve customer queries related to travel services

Provide accurate information and ensure customer satisfaction

Maintain quality and productivity standards





Follow company guidelines and compliance policies

Eligibility Criteria:

Good communication skills in English

Experience in international voice process preferred

Freshers with strong communication can also apply

Willing to work in rotational shifts

Salary & Benefits:

Salary: Up to ₹26,000 (In-hand)

CTC: Up to ₹30,000

TLI (Incentives): Up to ₹8,000 (Performance-based)

Retention Bonus: ₹50,000 (As per company terms & conditions)

Working Days: 5 days working, 2 rotational offs

Shift: Rotational shifts

Cab Facility: Both-side cab provided

Why Join Us?

Opportunity to work with a reputed brand (Expedia process)

Growth-oriented work environment

Attractive salary and incentives

Safe and convenient transportation facility

Job Description – Customer Support Upsales Profile

Company Name:** Alturist

Location:** Sector 127, Noida

Profile

Hiring for **Customer Support Upsales Executive** profile.

Job Details

Process: Customer Support + Upsales

Working Days: 6 Days Working

Weekly Off: 1 Rotational Off

Shift: Day Shift

Login Hours: 9 Hours

8 Hours Shift

1 Hour Break + Lunch

Salary & Incentives

Graduate Freshers Salary: Up to ₹17,500 In-Hand

Incentives: ₹10,000 to ₹50,000 (Performance Based)

Eligibility Criteria

Graduate Freshers can apply

Good communication skills required

Candidates should be comfortable with customer handling and upselling profile

Transportation Facility

Shuttle facility available from both sides

Pickup & Drop available from Okhla Bird Sanctuary Metro Station to office location

Interview Process

There will be 3 rounds of interview:

1. HR Round

2. Operations Round

3. Client Round

Interview mode will be **Walk-In only** at office location.

Job Responsibilities

Handle customer queries and concerns

Promote and upsell company services/products

Maintain professional communication with customers

Achieve sales and customer satisfaction targets

✨ We're Hiring

? Technical Support Executive

Experience: 0–1 Year (Freshers with good technical knowledge can also apply)

? Location: Gurugram, Sector 19 (Work From Office)

What You'll Do

✔️ Troubleshoot technical issues and resolve customer queries

✔️ Diagnose hardware and software-related problems

✔️ Guide customers with step-by-step troubleshooting

✔️ Provide support through calls, chats, or emails

✔️ Deliver an excellent customer support experience

✅ Salary: ₹30,000 CTC | ₹24,000 In-Hand

Skills Required

✅ Good communication skills

✅ Basic knowledge of Windows OS and MS Office

✅ Strong troubleshooting and problem-solving skills

✅ Basic understanding of hardware, software, and networking

✅ Customer-centric attitude

Who Should Apply?

✔️ Undergraduates & Graduates

✔️ Freshers and Experienced Candidates with troubleshooting skills

✔️ Candidates passionate about Technical Support

✔️ Quick learners with good communication skills

Shift Details

? Female: Day Shift Only

? Male: Rotational Shifts (Day & Night)

? Employment Type: Full-Time

## **? Hiring Alert | Blinkit Blended Process | iEnergizer | Gurugram**

**Company:** iEnergizer

**Process:** Blinkit Blended Process (Voice + Chat)

**Location:** Sector 19, Gurugram

**Job Type:** Full-Time | Work from Office

### **Job Role**

We are hiring **Customer Support Associates** for the **Blinkit Blended Process**. The role involves handling customer queries through **voice and chat**, providing quick resolutions, and ensuring an excellent customer experience.

### **Eligibility Criteria**

* ✅ Undergraduate & Graduate candidates can apply

* ✅ Freshers and candidates with **6 months of experience** (on paper) are eligible

* ✅ Age Limit: Up to **40–45 years**

* ✅ Good to Excellent communication skills are mandatory

* ✅ Customer service mindset and basic computer knowledge

### **Job Details**

* ? Location: Sector 19, Gurugram

* ? Shift:

* **Female Candidates:** Day Shift

* **Male Candidates:** Rotational Shift

* ? Working Days: 6 Days Working

* ? Weekly Off: 1 Rotational Off

* ⏰ Shift Duration: 8 Hours Login + 1 Hour Lunch & Break

### **Key Responsibilities**

* Handle customer queries through voice and chat support.

* Resolve customer concerns efficiently while maintaining quality standards.

* Deliver excellent customer service and ensure customer satisfaction.

* Maintain accurate records of customer interactions.

* Achieve productivity and quality targets.

### **Required Skills**

* Strong verbal communication skills

* Basic computer knowledge and typing skills

* Problem-solving ability

* Positive attitude with a customer-first approach

* Ability to work in a fast-paced environment

? **Interested candidates can apply now or share their updated resume for immediate interview scheduling.**

Here's a polished and professional Job Description suitable for LinkedIn, Naukri, and other job portals.

? Hiring Alert | Go Magenta – US Telecom Chat Process | NoidaCompany: Go Magenta

Process: US Telecom Chat Process (90% Chat | 10% Voice)

Location: Sector 60, Noida

Work Mode: Work from Office (On-site)

Shift: 10-Hour Shift

Joining: Immediate Joiners Preferred

? Job RoleWe are hiring Customer Support Associates for the US Telecom Chat Process. The role primarily involves handling customer queries through chat, with minimal voice interaction, while delivering an exceptional customer experience.

- ? Key ResponsibilitiesResolve customer queries via chat (90%) and voice support (10%)
- Troubleshoot customer issues efficiently and provide accurate resolutions
- Maintain high standards of customer satisfaction and service quality
- Handle multiple customer interactions while meeting productivity and quality targets
- Document customer interactions accurately in the system
- ✅ Eligibility CriteriaUndergraduate or Graduate
- Minimum 1 year of international chat process experience is mandatory




- Excellent written and verbal English communication skills
- Robust typing speed and multitasking abilities
- Customer-centric approach with good problem-solving skills
- Immediate joiners will be given preference
- ? Salary PackageCTC: ₹4,62,250 per annum
- In-Hand Salary: ₹35,800 per month
- ? Job DetailsLocation: Sector 60, Noida
- Shift Duration: 10 Hours
- Work Mode: Work from Office
- Cab Facility: Not Available

? Interested candidates can share their updated resume or connect for more details. Immediate joiners are highly encouraged to apply!

Here's a professional and attractive Job Description for your hiring post.

?? Hiring Alert | Japanese Language Specialist | Gartner

Role: Japanese Language Specialist

Location: Jaipur

Work Mode: Work From Home (WFH)

Working Days: 5.5 Days a Week

Joining: Immediate Joiners Preferred

? Job OverviewGartner is hiring Japanese Language Specialists to support global business operations. This is an excellent opportunity for professionals with strong Japanese language proficiency who are looking to work with a globally recognized organization from the comfort of their home.

- ? Key ResponsibilitiesProvide professional support in Japanese through written and verbal communication.
- Translate and interpret business-related information accurately.
- Communicate effectively with Japanese-speaking clients and stakeholders.
- Ensure high-quality customer support while maintaining service standards.
- Collaborate with internal teams to resolve client queries efficiently.
- Maintain accurate documentation and adhere to company processes.
- ✅ Eligibility CriteriaJapanese Language Proficiency: C1 Certification or equivalent proficiency (Mandatory)
- Excellent verbal and written communication skills in Japanese and English
- Strong interpersonal and problem-solving skills
- Ability to work independently in a remote environment
- Immediate joiners will be given preference
- ? Compensation & BenefitsSalary: Up to 30% hike on the last drawn CTC
- Work Mode: Work From Home (WFH)
- Opportunity to work with a globally recognized organization
- Career growth and professional development opportunities
- ? Job DetailsCompany: Gartner
- Location: Jaipur
- Working Days: 5.5 Days per Week
- Employment Type: Full time
- Joining: Immediate

? Interested candidates with Japanese C1 certification/proficiency can share their updated resume to apply. Immediate joiners are highly encouraged to apply!

Here's a polished and professional Job Description for your hiring post.

?? Hiring Alert | Polish Language Specialist | Gartner

Role: Polish Language Specialist

Location: Jaipur

Work Mode: Work From Home (WFH)

Working Days: 5.5 Days a Week

Employment Type: Full-Time

Joining: Immediate Joiners Preferred

? Job OverviewGartner is looking for talented Polish Language Specialists to join its global team. This role is ideal for professionals with strong Polish language proficiency and excellent English communication skills who are passionate about delivering high-quality support in a dynamic international environment.

- ? Key ResponsibilitiesCommunicate professionally with Polish-speaking clients through written and verbal interactions.
- Provide accurate support while maintaining high customer satisfaction.
- Translate and interpret business-related information when required.
- Collaborate with internal teams to resolve customer queries efficiently.
- Maintain detailed and accurate documentation of interactions.
- Ensure compliance with company policies and quality standards.
- ✅ Eligibility CriteriaPolish Language: C1 Certification or equivalent proficiency (Mandatory)
- Excellent verbal and written communication skills in Polish and English
- Strong analytical, problem-solving, and interpersonal skills
- Ability to work independently in a remote work environment
- Immediate joiners will be given preference
- ? Salary & BenefitsSalary: Up to ₹14–15 LPA
- Work Mode: Work From Home (WFH)
- Opportunity to work with a globally recognized organization
- Excellent learning and career growth opportunities
- ? Job DetailsCompany: Gartner
- Location: Jaipur
- Working Days: 5.5 Days per Week
- Employment Type: Full-Time
- Joining: Immediate

? Interested candidates with Polish C1 certification/proficiency and excellent English communication skills are encouraged to share their updated resume. Immediate joiners will be given preference.

Here's a professional and recruitment-friendly Job Description for your posting.

? Hiring Alert | International Voice Process – VIVINT | TranscomCompany: Transcom

Process: VIVINT – International Voice Process

Location: Work from Office

Employment Type: Full-Time

? Job OverviewTranscom is hiring Customer Support Associates for the VIVINT International Voice Process. We are looking for customer-focused professionals with international BPO experience who can deliver exceptional service while effectively handling customer queries, troubleshooting issues, and identifying upselling opportunities.

- ? Key ResponsibilitiesHandle inbound and outbound customer interactions through voice support.
- Resolve customer queries with professionalism and empathy.
- Troubleshoot customer concerns and provide accurate resolutions.
- Identify opportunities to upsell products or services while enhancing the customer experience.
- Maintain service quality, productivity, and compliance with company standards.
- Accurately document customer interactions in the system.
- ✅ Eligibility CriteriaMinimum 6 months of International BPO experience is mandatory.
- Excellent verbal communication skills in English.
- Strong customer service and problem-solving abilities.
- Experience in Customer Service, Upselling, and Troubleshooting is mandatory.
- Ability to work in a fast-paced environment and meet performance targets.
- ? Salary & BenefitsCTC: Up to ₹34,167 per month
- Working Days: 5 Days a Week
- Cab Facility: Both-side cab within the hiring zone
- Opportunity to work with a leading global customer experience company
- ? Job DetailsCompany: Transcom
- Process: VIVINT – International Voice Process
- Work Mode: Work from Office
- Working Days: 5 Days
- Cab Facility: Both-side cab (within hiring zone)

? Interested candidates can share their updated resume. Immediate joiners and experienced International BPO professionals are encouraged to apply!



📌 Customer Care Executive (Gurugram)
🏢 Skill Raise Solutions
📍 Gurugram

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