We are looking for an experienced and customer-focused Client Servicing Manager to manage client relationships and ensure exceptional service delivery. The ideal candidate should have at least 3 years of experience in client servicing or account management, with excellent communication, problem-solving, and relationship management skills.
Key Responsibilities:
- Build and maintain strong relationships with existing clients.
- Act as the primary point of contact for client queries and service requests.
- Understand client requirements and ensure timely delivery of services.
- Coordinate with internal teams to ensure seamless project execution.
- Resolve client concerns and provide effective solutions to enhance customer satisfaction.
- Conduct regular follow-ups and review meetings with clients.
- Prepare reports on client feedback, service performance, and account status.
- Identify opportunities for account growth and cross-selling services.
- Ensure high levels of client retention and satisfaction.
Eligibility Criteria:
- Education: Graduate
- Experience: Minimum 3 Years
- English: Intermediate English
Required Skills:
- Client Relationship Management
- Account Management
- Customer Service
- Communication & Presentation Skills
- Problem-Solving
- Team Coordination
- Negotiation Skills
- MS Office & CRM Knowledge
Shift:
- Day Shift (Full-Time)
Salary:
- ₹35,000 per month (Fixed Salary)
Benefits:
- Stable Full-Time Employment
- Skilled Work Environment
- Career Growth Opportunities
- Leadership Development
- Skill Enhancement & Training
- Collaborative Team Environment
📌 Client Servicing Manager (New Delhi)
🏢 Million Link India Smelting
📍 New Delhi
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