for Parent Relationship Manager PRM Job Overview- A Parent Relationship Manager PRM at Kids Kingdom is responsible for fostering strong relationships between the school and parents Their role is critical in ensuring parental satisfaction engagement and retention Job Title PRM Role Full-time Onsite Work Days Monday to Saturday Timings 8 30 AM-4 30 PM 9 00-5 00 PM Location Golds Gym Building Adarsh Palm Retreat Near Gate 4 Ecoworld Kaikondrahalli Road Bellandur Bengaluru Karnataka 560103 Office and Centre Management Supervise and ensure the efficient execution of daily administrative operations fostering an setting of professionalism and orderliness Uphold the highest standards of cleanliness organization and discipline within the Centre Ensure a welcoming and cheerful reception for children and parents during arrival and departure Conduct comprehensive risk assessments to proactively identify and mitigate potential operational or safety hazards Enforce adherence to established administrative policies procedures and protocols Record keeping of all files reports and records as per the company requirements Maintaining the centre in compliance with the corporate requirements Enquiries Administer and oversee all incoming enquiries through phone email whatsapp and in-person interactions with professionalism and promptness Provide in-depth counselling to prospective parents following the company counselling SOP on call or in person tour Support Centre Manager to ensure timely follow-ups on enquiries to maximize admission conversions Guide inquiries through the admission process Parent Relationship Foster a culture of trust and open communication with parents reinforcing the Centre s commitment to their satisfaction Serve as the primary point of contact for parents Address parent queries concerns and feedback Maintain a relationship with parents through day to day welcoming and communication Addressing parent-related inquiries ensuring continuity in communication and resolution Maintain up-to-date attendance records for all children on the Illumine App Revenue Collection and Expense Management Oversee fee collection processes ensuring timeliness and clear communication with parents regarding payments Use the Illumine app to record fee transactions Maintain detailed and accurate expense records on the React app Support the Centre Manager to prepare monthly and weekly reports Maintain an organized system for student and staff records both physical and on Illumine Ensure continuous updating of student records using the Illumine app to reflect the latest information Systematically archive and manage records of withdrawn students Vendor procurement and relationship management Oversee procurement activities ensuring the timely and cost-effective supplies Obtain prior approval from the Centre Manager for all procurement activities Obtain three competitive quotes for new vendor selections to ensure pricing Maintain detailed inventory records and initiate purchases in a timely manner Maintain positive working relationship with established vendors on the panel Ensuring school supplies for learning pantry and office is available Transport Management Coordinate the Centre s transportation arrangements prioritizing safety and route optimization Ensure all SOP are followed for the bus Utilize the Illumine app for real-time tracking and efficient management of bus schedules and routes Support in Events Support the office for planning coordinating and executing Centre events such as open days parent-teacher meetings celebrations and outreach events Manage logistical and vendor arrangements Infrastructure Maintenance Conduct regular inspections of the Centre s infrastructure to identify areas requiring attention or improvement Upon approval coordinate and monitor repair and maintenance activities Ensure strict adherence to health safety and regulatory compliance within the Centre Support to Team Members Provide proactive administrative support to teaching and non-teaching staff Promote a cooperative and supportive work environment Staff supervision Supervise and guide non-teaching staffs in their daily responsibilities ensuring the delivery of high-quality childcare and support Educational Qualifications Graduation in any discipline Work Experience Minimum 2 years of experience in a Preschool School or in administrative role Skills Patient nurturing and love for working with children Excellent verbal and written communication skills Mobile and social media savvy Should be confident in using the parent communication app and company portal Proficient in MS-office with skills for preparing reports and documents Excellent in office management skills Should be able to work under pressure with multi-tasking skills Disciplined and well groomed Problem solving approach Team player Additional Information Distance to workplace 8-10 KMs Comfortable in wearing a uniform Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Work Location In person

📌 Parent Relationship Manager (prm) (Karnataka)
🏢 Kids Kingdom Preschool and Childcare
📍 Karnataka