Position Title Customer Care Coordinator Qualification Graduate Communication Degree Experience 1 to 3 years Purpose of the Role To manage inbound and outbound communication with patients and clients provide appointment assistance and ensure effective coordination between departments to enhance patient satisfaction and service experience Key Responsibilities Handle inbound and outbound calls courteously and professionally Provide information on hospital services doctors schedules and appointments Record patient inquiries feedback and complaints for timely action Follow up on patient appointments diagnostics and discharge feedback Maintain call logs and update patient interaction records in CRM HIS system Support marketing and patient relation initiatives through telecommunication campaigns Job Types Full time Permanent Volunteer Pay 10 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Commuter assistance Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location In person

📌 Customer Care Coordinator (Gaya)
🏢 Bodhi Healthcare Private
📍 Gaya