Date26-Nov-2025 4 20 AM RegionIN CompanySify Digital Services Limited About US A Fortune 500 India company Sify Technologies is India s most comprehensive ICT service solution provider With Cloud at the core of our solutions portfolio Sify is focussed on the changing ICT requirements of the emerging Digital economy and the resultant demands from large mid and small-sized businesses Sify s infrastructure comprising the largest MPLS network 10 top-of-the-line Concurrently Manageable DCs partnership with global technology majors vast expertise in business transformation solutions modelled on the cloud make it the first choice of start-ups incoming Enterprises and even large Enterprises on the verge of a revamp More than 10000 businesses across multiple verticals have taken advantage of our unassailable trinity of Data Centers Networks and Security services and conduct their business seamlessly from more than 1600 cities in India Internationally Sify has presence across North America the United Kingdom and Singapore Sify https www sifytechnologies com Sify Technologies and www sifytechnologies com are registered trademarks of Sify Technologies Limited Job Details Experience2 - 3 years Notice PeriodImmediate Job typeNot Mentioned LocationsMumbai Key SkillsBasic Network Configuration Basic networking knowledge TCP IP DNS DHCP VLAN Network Troubleshooting LAN WAN Fibre Network Troubleshooting Routing and Switching Job Title Data Center Engineer - Level 1Department IT Infrastructure Data Center OperationsLocation Specify - e g Onsite Bank Data Center Regional DC Industry BFSI Banking Financial Services Insurance Role Summary The Level 1 Data Center Engineer will be responsible for performing day-to-day data center operational activities including preventive maintenance physical installation cabling and providing console access for network and server devices The role involves first-level troubleshooting and coordination for incidents related to hardware network interfaces and device connectivity within the BFSI data center setting Key Responsibilities Perform preventive and scheduled maintenance activities for network server and storage devices as per the maintenance calendar Handle rack mounting de-racking and patch cabling for routers switches firewalls servers and other DC equipment Provide console access to remote teams for troubleshooting or configuration support Monitor DC environment parameters such as power temperature and connectivity escalate anomalies as per process Work on incident and task tickets related to device down link down or interface issues through ITSM tools ServiceNow Remedy etc Perform first-level checks and troubleshooting for devices and coordinate with Level 2 3 teams or OEMs for resolution Maintain asset and inventory records of all equipment patch panels and cabling layouts Support during change management activities including patching upgrades and configuration updates Ensure compliance with BFSI data center security and operational standards Participate in regular audits and maintain proper documentation for all operational activities Required Skills Qualifications Education Graduation B E B Tech in Electronics IT or Computer Science Certifications Basic CCNA certification preferred or equivalent networking knowledge Experience 1-2 years of experience in Data Center or IT Infrastructure operations preferably in BFSI or managed services environment Technical Skills Knowledge of network fundamentals LAN WAN VLANs IP addressing Experience in physical infrastructure handling - rack mounting cabling labeling and documentation Familiarity with ITSM ticketing tools Basic understanding of server storage and power systems in data centers Soft Skills Strong communication and coordination skills Ability to follow process and adhere to SLA timelines Willingness to work in rotational shifts and during planned maintenance windows Reporting To Data Center Operations Manager Service Operations LeadWork Environment Onsite presence at Bank Data Center s Coordination with Network Server and OEM vendor teams Strict adherence to BFSI compliance and security protocols Skills Basic Network Configuration Basic networking knowledge TCP IP DNS DHCP VLAN Network Troubleshooting LAN WAN Fibre Network Troubleshooting Routing and Switching Industries Banking and IT Computer and Information Technology Data Center and facility Operations Data Centre Infrastructure Management Data Centre and Telecom Networking Telecommunications Networking Security Networking and Cybersecurity