Job Summary As a Store Manager at the Unicorn Apple Store you will lead a dynamic and diverse team in delivering exceptional customer experiences while achieving business goals You will oversee the daily operations of the store ensuring that customers have access to the latest Apple products and services while fostering a positive high-energy environment that reflects Apple s core values This role requires a strong leader with a passion for technology customer service and team development who can drive sales elevate performance and maintain operational excellence Key Responsibilities Team Leadership Development Lead inspire and motivate a team of sales executives technical specialists and support staff to deliver an outstanding customer experience Coach and develop team members through regular feedback training sessions and one-on-one meetings to help them reach their full potential Recruit hire and onboard new team members ensuring they align with Apple s culture and values Foster a culture of collaboration accountability and excellence in customer service Sales Performance Management Drive the store s sales performance by setting clear goals monitoring progress and developing strategies to exceed sales targets Develop and implement action plans to improve key performance indicators KPIs such as sales volume customer satisfaction and employee engagement Work with the leadership team to ensure effective execution of promotional campaigns product launches and seasonal strategies Customer Experience Satisfaction Ensure that every customer receives a personalized seamless and extraordinary experience from initial contact to post-purchase support Address customer concerns resolve escalated issues and ensure the store meets Apple s high standards for customer service and product knowledge Lead by example in offering personalized product recommendations demonstrating Apple s features and services and providing expert technical support Operational Excellence Store Management Oversee day-to-day store operations including inventory management product displays visual merchandising and stock replenishment Ensure compliance with all Apple operational procedures policies and security protocols to maintain a safe and efficient store environment Monitor store expenses and budgets working to optimize costs while maintaining high standards of service and operations Analyze sales data customer feedback and market trends to make informed decisions that drive improvements in store performance Collaboration Reporting Collaborate with the Area and Regional Manager to set strategic goals and achieve business objectives Prepare and present regular reports on store performance sales results and team development to senior leadership Ensure smooth communication and coordination between all departments including technical sales and support teams Marketing Community Engagement Build strong relationships with local businesses organizations and community groups to strengthen Apple s brand presence Implement and support in-store events promotions and product launches to drive traffic and sales Work with the marketing team to execute local campaigns and ensure consistent messaging across all customer touchpoints Qualifications Skills Education Bachelor s degree in Business Management or a related field preferred Experience 5 years of experience in retail management with at least 2-3 years in a leadership role in a high-volume customer-centric environment preferably in tech luxury or retail management Proven track record of achieving and exceeding sales targets and KPIs Experience in managing developing and motivating a diverse team to deliver outstanding results Skills Strong leadership communication and interpersonal skills with the ability to inspire and engage employees Deep understanding of retail operations including inventory management visual merchandising and sales performance tracking Strong analytical skills to assess store performance and market trends and adjust strategies accordingly A passion for technology and in-depth knowledge of Apple products and services or a willingness to quickly learn Ability to handle customer concerns and resolve issues effectively and empathetically High level of organizational skills time management and multitasking ability Job Types Full-time Fresher Pay 30 000 00 - 50 000 00 per month Perks Health insurance Provident Fund Work Location In person

📌 Store Manager (Amravati)
🏢 Recognized
📍 Amravati