Join Amgen s Mission of Serving Patients At Amgen if you feel like you re part of something bigger it s because you are Our shared mission to serve patients living with serious illnesses drives all that we do Since 1980 we ve helped pioneer the world of biotech in our fight against the world s toughest diseases With our focus on four therapeutic areas -Oncology Inflammation General Medicine and Rare Disease- we reach millions of patients each year As a member of the Amgen team you ll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives Our award-winning culture is collaborative innovative and science based If you have a passion for challenges and the opportunities that lay within them you ll thrive as part of the Amgen team Join us and transform the lives of patients while transforming your career Sr Associate IS Analyst What you will do Let s do this Let s change the world In this vital role you will As part of Amgen s Veeva Platform Services team the Sr Associate IS Analyst supports the Client Engagement Managers in running the demand-intake process analyzing adoption metrics and coordinating change-impact activities for Veeva Vault solutions across R D Quality and Commercial functions This role blends light business analysis with data reporting and communication tasks to ensure that platform enhancements releases and training reach the right collaborators at the right time Roles Responsibilities Maintain the intake board triage new enhancement requests verify completeness and route items for sizing and prioritization Build monthly adoption licence dashboards in Power BI Excel highlight usage trends and opportunities for optimization Assist Engagement Managers in preparing change-impact workshops and follow-up action logs capture risk and mitigation items Coordinate training logistics session invites job-aid distribution LMS enrolment and track completion metrics Draft concise release communications What s Recent emails intranet posts based on input from platform leads Maintain the collaborator contact lists champion network roster and FAQ knowledge base Support quarterly vendor governance packs by assembling KPI data and user feedback snippets Build solid relationships with key business leaders and partners to ensure their needs are met Jointly with Technology teams business functions and enterprise teams e g MDM Enterprise Data Fabric etc define the specifications shaping the development and implementation of new features Work closely with multi-functional teams including product management design and QA to deliver high-quality software on time Maintain detailed documentation of software designs code and development processes Stay up to date on Veeva Vault Features new releases and best practices around Veeva Platform Governance Basic Qualifications and Experience Master s degree Bachelor s degree and 5 to 9 years Job Code s Discipline and or Sub-Discipline Functional Skills Must-Have Skills Proficient with Excel Sheets Smartsheet and basic data-visualization Power BI Tableau or equivalent Strong organizational skills able to juggle multiple requests and deadlines Clear written and verbal communication comfortable drafting user-facing content Familiarity with ITSM or agile ticket tools ServiceNow Jira Boards Experience with Veeva Vault Platform and Products including Veeva configuration settings and custom builds Technical skills with knowledge of Pharma processes with specialization in the Development domain of the biopharma lifecycle General knowledge of data management common data models metadata management data quality master data management data stewardship data protection etc Experience with data products development life cycle including the enablement of data dictionaries business glossary to increase data products reusability and data literacy Customer-focused with excellent written and verbal communication skills who can confidently work with internal Amgen business collaborators and external service partners on business process and technology topics 6-8 years of experience working in global pharmaceutical Industry Experience in building configured and custom solutions on Veeva Vault Platform Experience in managing systems implementing and validating projects in GxP regulated environments Extensive expertise in SDLC including requirements design testing data analysis creating and managing change controls Proficiency in programming languages such as Python JavaScript etc Good understanding of software development methodologies including Agile and Scrum Experience with version control systems such as Git Good-to-Have Skills Exposure to Veeva Vault or other regulated SaaS Salesforce SAP Cloud Basic understanding of GxP validation concepts Experience scheduling or hosting training sessions Teams WebEx LMS Outstanding written and verbal communication skills and ability to translate technical concepts for non-technical audiences Professional Certifications Veeva Vault Platform Administrator or Equivalent Vault Certification Mandatory SAFe for Teams Preferred Soft Skills Diligent and data-driven spots inconsistencies before they advance Collaborative teammate builds rapport with business users and technical colleagues Proactive problem-solver who seeks ways to streamline processes Ability to work effectively with global virtual teams Team-oriented with a focus on achieving team goals Strong presentation and public speaking skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule Candidates must be willing and able to work during evening or night shifts as required based on business requirements What you can expect of us As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being From our competitive benefits to our collaborative culture we ll support your journey every step of the way In addition to the base salary Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards Apply now and make a lasting impact with the Amgen team careers amgen com As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients Together we compete in the fight against serious disease Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation

📌 Sr Associate Is Analyst – Veeva Vault Client Engagement (Telangana)
🏢 AMGEN
📍 Telangana