Make outbound calls to patient leads website campaigns referrals Handle inbound calls related to cancer treatment enquiries and OPD Explain hospital services doctors and consultation process non-clinical Counsel patients and attendants with empathy and clarity Convert enquiries into OPD bookings and hospital visits Perform timely follow-ups until closure Coordinate with front desk and OPD team for appointment confirmation Update call details remarks and follow-ups in CRM Maintain accurate patient data and daily call reports Escalate sensitive or complex cases to seniors Work from home role Job Type Full time Pay 10 000 00 - 15 000 00 per month Work Location In person