Job Summary The Operation Host is responsible for delivering excellent customer service and ensuring smooth day-to-day operations The role involves welcoming guests handling customer queries coordinating with internal teams and maintaining service standards to enhance the overall customer experience Key Responsibilities Greet and assist customers in a friendly professional and courteous manner Manage customer interactions inquiries and complaints effectively Ensure smooth operational flow during daily activities Coordinate with team members to deliver high-quality service Monitor customer experience and take proactive steps to improve satisfaction Maintain cleanliness safety and service standards as per company guidelines Assist in crowd management and customer flow if required Handle basic reporting and documentation related to operations Follow company policies SOPs and service protocols at all times Qualifications Skills Graduate from a recognized university Minimum 2 years of experience in Hospitality Cinema Retail Hotel Industry Excellent communication and interpersonal skills Strong customer-handling and problem-solving abilities Presentable polite and customer-focused attitude Ability to work in shifts including weekends and holidays Team player with a proactive and positive approach Preferred Attributes Experience in front-facing customer service roles Ability to handle high footfall and fast-paced environments Good observational and coordination skills Job Type Full time Pay 30 000 00 - 40 000 00 per month Work Location In person

📌 Operation Host (New Delhi)
🏢 Neeraj Bhagat
📍 New Delhi