Job Summary The General Manager GM is responsible for overall business operations ensuring smooth functioning of all departments achieving company targets improving profitability and maintaining high standards of service compliance and employee performance Key Roles Responsibilities 1 Business Operations Management Oversee daily operations and ensure all departments function effectively Monitor productivity service standards and operational efficiency Ensure proper coordination between departments HR Accounts Sales Purchase Production etc Implement SOPs and improve work processes 2 Financial Budget Control Prepare and manage annual budgets and monthly cost control Monitor revenue expenses and profitability Approve major purchases and control operational wastage Review MIS reports and take corrective actions 3 Team Leadership People Management Lead guide and motivate department heads and employees Ensure manpower planning recruitment support and training requirements Conduct performance reviews and ensure discipline productivity Maintain a positive work culture and employee engagement 4 Sales Business Development Support sales team in achieving targets and growth plans Develop strategies to increase customer base and improve market presence Monitor customer satisfaction and handle major client escalations 5 Compliance Risk Management Ensure compliance with company policies and statutory requirements Maintain safety standards audit readiness and legal compliance Handle operational risks customer complaints and crisis situations 6 Reporting Coordination Submit weekly monthly reports to management Attend management meetings and provide operational updates Plan and execute improvement projects and expansion activities Key Skills Competencies Strong leadership and decision-making ability Excellent communication and negotiation skills Planning execution and problem-solving skills Financial understanding and cost control knowledge Ability to manage multi-department operations Customer-focused and result-oriented mindset Job Types Full time Permanent Work Location In person

📌 General Manager (Panaji)
🏢 Kudos Aqua Unit of Synaptic
📍 Panaji