Event Setup Configuration Create configure and publish event listings on platforms e g Eventbrite Ticketmaster or proprietary sites including setting up ticket types price tiers and venue maps Inventory Price Management Monitor ticket inventory implement early bird discounts and manage change or release ticket holds to optimize revenue Digital Marketing Support Collaborate with marketing teams to promote events via social media reels stories email campaigns and targeted ads Customer Support CRM Respond to attendee inquiries via phone email or chat regarding bookings refunds and cancellations Reporting Analytics Track key metrics including sales trends conversion rates and ticket velocity speed of sales to report to management System Maintenance Ensure the ticketing platform is secure and functional conducting testing to prevent glitches Requirements and Qualifications Education High school diploma or equivalent required Bachelor s degree in Marketing Business or Hospitality preferred Experience 0-2 years of experience in sales customer support or event management Technical Skills Proficiency in MS Excel pivot tables reporting and experience with online ticketing software e g Ticketmaster Eventbrite TicketSource Communication Excellent written and verbal communication skills for handling customer service inquiries Skills Strong attention to detail ability to handle high-volume quick-paced environments and familiarity with social media marketing Key Performance Indicators KPIs Percentage of total event capacity sold Revenue generated per channel Customer satisfaction score CSAT Reduction in booking errors or invalid ticket issues Examples of Typical Daily Tasks Configuring QR code scanning for digital check-ins Setting up scarcity alerts e g Only 5 tickets left to drive last-minute sales Reconciling daily online transaction reports Re-engaging customers through abandoned cart emails Job Type Freelance Contract length 12 months Pay 9 947 64 - 36 232 30 per month Work Location In person

📌 Online Event Ticket Seller (Tamil Nadu)
🏢 lathana chit funds private
📍 Tamil Nadu