We are looking for a Customer Service Representative who can handle customer inquiries with professionalism and care The ideal candidate is a strong communicator problem-solver and team player who enjoys helping people and delivering a positive customer experience Key Responsibilities Respond to customer inquiries via phone email chat or social media Provide accurate information about products services and policies Resolve customer complaints in a calm and efficient manner Maintain detailed and accurate records of customer interactions Follow up with customers to ensure issues are fully resolved Work closely with internal teams to improve service quality Meet performance targets related to response time and customer satisfaction Requirements and Skills High school diploma or equivalent Bachelor s degree is a plus Previous experience in customer service or call center role preferred Excellent verbal and written communication skills Strong listening and problem-solving abilities Ability to handle multiple tasks and work under pressure Basic computer skills and familiarity with CRM systems Professional attitude with a customer-first mindset What We Offer Competitive salary and performance-based incentives Training and growth opportunities opportunities Supportive and collaborative work environment Job Type Pay 20 000 00 - 30 000 00 per month Work Location Hybrid remote in Delhi Delhi

📌 Csr (customer Service Representative) (New Delhi)
🏢 Aliqan Technologies - Web
📍 New Delhi