Designation Front Office Assistant Female Key Responsibilities Front Office Reception Management Manage incoming calls visitor handling and front-desk coordination Maintain a qualified and welcoming environment for clients and walk-ins Manage appointment scheduling and daily office coordination Lead Management Inbound Outbound Handle inbound inquiries received through calls WhatsApp email website and social platforms Make outbound follow-up calls to potential leads and maintain consistent communication Ensure timely response lead nurturing and follow-ups until closure or handover CRM Database Handling Update and maintain CRM records for leads prospects and clients Track lead status follow-up dates and conversation history Ensure accurate documentation of all interactions for reporting Coordination Support Coordinate between sales design and operations teams for lead allocation and updates Share daily lead reports and follow-up summaries with management Assist in preparing quotations client communication and basic documentation Customer Relationship Management Maintain strong client relationships through prompt communication and professional etiquette Resolve customer queries or complaints and escalate issues when needed Support retention efforts by ensuring a positive customer experience Job Type Full-time Pay 15 000 00 - 25 000 00 per month Perks Cell phone reimbursement Paid sick time Work Location In person

📌 Front Office Assistant (female) (New Delhi)
🏢 Nail and Hammer
📍 New Delhi