Role We are seeking a highly skilled and experienced Process and Business Consultant with expertise in the Insurance industry Commercial Specialty and Life and Pension The ideal candidate will have a strong background in process improvement business analysis digital transformation and project management This is a mid to senior-level role requiring 10-15 years of relevant experience with a focus on driving operational excellence and delivering innovative solutions Reports into RM Designation Assistant Vice President Job Responsibilities Must have Process Improvement Re-engineering Lead initiatives to optimize and re-engineer business processes within the Insurance domain Identify opportunities for automation and efficiency improvements Implement workbench solutions to streamline operations Digital Transformation Drive digital transformation projects to enhance business capabilities and customer experience Collaborate with stakeholders to implement creative technologies and solutions Business Analysis Conduct comprehensive data analysis to identify trends gaps and opportunities Develop actionable insights to support decision-making and strategy formulation Project Management Manage end-to-end project lifecycles ensuring timely delivery and alignment with business objectives Coordinate cross-functional teams and stakeholders to achieve project goals Solutioning for BPO BPS Provide expert guidance on BPO BPS solutions to enhance operational efficiency and scalability Criteria Must have Chartered Insurance Institute CII certification Experience in implementing workbench solutions Familiarity with BPO BPS solutioning 10-15 years of experience in Insurance consulting with a focus on process improvement business analysis and digital transformation Proven expertise in process re-engineering improvement and automation Strong data analysis skills with the ability to interpret complex datasets and present findings effectively Advanced proficiency in Microsoft PowerPoint for creating impactful presentations Project management experience with a track record of successfully delivering complex initiatives Lean Six Sigma Black Belt certification Shifts timings Flexible to business requirement Week Off Sat Sun Transport NA

📌 Manager - Bps (India)
🏢 Hexaware Technologies
📍 India