Role Overview The Admission Counsellor is responsible for guiding prospective students and parents through the admission process providing accurate information handling queries and ensuring a smooth and positive experience that reflects the institution s values Key Responsibilities1 Enquiry Handling Attend to walk-in enquiries phone calls emails and WhatsApp enquiries Provide detailed information about courses curriculum facilities fees and admission procedures Maintain enquiry records and follow up regularly 2 Counselling Guidance Counsel parents and students about academic programs and school policies Understand their requirements and recommend suitable courses grades Explain admission criteria documentation timelines and fee structure clearly 3 Admission Process Management Assist parents through the entire admission process from enquiry to enrolment Schedule and coordinate school visits interactions tests and interviews Collect verify and organise admission documents Ensure timely completion of admission forms and fee payments 4 Communication Coordination Coordinate with the academic team admin department and accounts team for smooth admission onboarding Follow up with parents for pending documents payments and confirmations 5 Reporting Data Management Update enquiry and admission data daily in CRM or assigned portals Prepare weekly monthly admission reports for management review Track conversion ratios enquiries to admissions 6 Front Office Professional Etiquette Maintain a welcoming and professional setting for parents and visitors Represent the school positively and uphold confidentiality Skills Qualifications Bachelor s degree in any field Education Business preferred Strong communication and interpersonal skills Ability to handle parents professionally and patiently Proficiency in MS Office CRM tools and digital communication Good organizational and multitasking abilities Positive attitude confident personality and customer service orientation Experience 0-3 years of experience in counselling sales customer service or front office roles Experience in educational institutions preferred but not mandatory Job Type Full-time Pay 20 000 00 - 30 000 00 per month Work Location In person

📌 Admission Counselor (Telangana)
🏢 Sanctus World School
📍 Telangana