Key Responsibilities Operational Excellence Oversee daily operations of both the bakery and restaurant ensuring seamless workflow efficiency and adherence to all company standards This includes front-of-house FOH back-of-house BOH and retail counter operations Financial Management Develop and manage budgets control costs food labor and overheads analyze sales data and implement strategies to maximize profitability and achieve financial targets Oversee inventory management purchasing and waste reduction Team Leadership Development Recruit hire train and mentor a large team of diverse professionals across various departments chefs bakers service staff counter sales Foster a positive productive and high-performance work environment Conduct regular performance reviews and address performance issues effectively Customer Experience primary focus on Champion exceptional customer service across all touchpoints Implement create customer feedback systems to ensure satisfaction and loyalty Address customer complaints promptly and professionally Quality Control Uphold the legacy of quality by ensuring all food and beverage products meet the highest standards of taste presentation and freshness Implement strict high quality control measures in both the bakery production and kitchen Food Safety Compliance Ensure strict adherence to all local and national food safety hygiene and sanitation regulations e g FSSAI guidelines Marketing Promotions Collaborate with leadership to develop and execute local marketing initiatives promotional seasonal activities and community engagement efforts to drive sales and enhance brand visibility Supply Chain Vendor Relations assist the store executive to Manage relationships with suppliers negotiate contracts and ensure timely and cost-effective procurement of high-quality ingredients and supplies Problem Solving Proactively identify and resolve operational challenges unforeseen issues and staff conflicts efficiently and effectively Maintenance Facilities Oversee the regular maintenance with the maintaining staff for all equipment premises and facilities to ensure they are in excellent working order and comply with safety standards Qualifications Experience Minimum of 6 - 10 years of progressive management experience in a high-volume restaurant bakery or large-scale food service operation Experience managing a legacy brand or a business with significant historical value is a strong plus Leadership Skills Proven ability to lead motivate and develop large diverse teams in a demanding environment Strong decision-making and problem-solving abilities Business Acumen Demonstrated general understanding of budgeting cost control and sales forecasting Operational Expertise In-depth knowledge of FOH and BOH operations inventory management supply chain and food safety regulations Communication Excellent verbal and written communication skills in Hindi and Marathi proficiency in English is a plus Ability to communicate effectively with staff customers and vendors Adaptability Ability to thrive in a fast-paced dynamic environment and adapt to changing priorities and challenges Computer Proficiency Comfortable with POS systems inventory management software and Microsoft Office Suite Education Bachelor s degree in Hotel Management Business Administration or a related field is preferred Relevant professional certifications are a plus What We Offer A challenging yet rewarding leadership role in a well-established and respected legacy brand Competitive salary and performance-based incentives Prospect to make a significant impact on the business s continued growth and success A supportive work environment that values tradition and innovation Please submit your comprehensive resume along with a cover letter detailing your relevant experience and leadership philosophy to address or application portal We look forward to hearing from you Job Type Full-time Pay 30 000 00 - 36 000 00 per month Benefits Food provided Work Location In person

📌 Operations Manager (Ahmednagar)
🏢 Jam Food Science India
📍 Ahmednagar