We are seeking a dynamic and experienced Service Engineer to oversee our post-installation service operations in the solar energy sector The ideal candidate will manage service teams ensure timely maintenance and repairs and uphold excellent customer satisfaction You will be instrumental in optimizing system uptime managing warranties and ensuring safety and compliance with solar PV standards Responsibilities Team Management Lead train and supervise a team of service technicians and support staff Assign tasks monitor performance Service Operations Oversee O M Operations Maintenance for residential commercial and industrial solar installations Ensure timely resolution of service tickets system faults and performance issues Develop and implement preventive maintenance schedules Customer Support Work closely with clients to ensure satisfaction and clarity on service-related activities Technical Oversight Troubleshoot and guide technical teams on inverter battery storage and PV system issues Collaborate with engineering and installation teams to improve system reliability Compliance Documentation Ensure compliance with industry standards electrical codes and safety regulations Maintain accurate records of all service activities reports and warranties Vendor Warranty Management Track system warranties and service contracts for timely renewals or claims Process Improvement Analyse service data to identify trends and opportunities for improvement Optimize workflows and tools to enhance team efficiency and customer experience Required Qualifications Bachelor s degree in Electrical and Electronics Engineering EEE or Electronics and Communication EC Renewable Energy or a related field 3 years of experience in solar industry service operations or technical roles Proven leadership experience managing service teams or field technicians Strong knowledge of solar PV systems inverters batteries and monitoring systems Excellent problem-solving organizational and customer service skills Job Types Full time Permanent Pay 240 000 00 - 320 000 00 per year Benefits Health insurance Ability to commute relocate Ernakulam Kerala Reliably commute or planning to relocate before starting work Preferred Application Question s Are you available for an urgent joining Experience service engineer 2 years Preferred Willingness to travel 100 Preferred Work Location In person

📌 Service Engineer (solar) (Kerala)
🏢 RIM Projects
📍 Kerala