Make outbound calls to existing clients diamond brokers and potential buyers to promote company offerings loose diamonds certified stones etc Handle inbound inquiries from clients regarding diamond inventory pricing and availability Maintain and update client database CRM Excel BDB contacts Explain product specifications carat cut clarity colour certification assortments etc in a professional manner Coordinate appointments between clients and the sales team Follow up on leads generated by exhibitions trade fairs e g Hong Kong Show IIJS and referrals Build rapport and maintain long-term relationships with key customers Achieve weekly monthly call and conversion targets Provide feedback from clients regarding market demand pricing trends and competitor activity Job Specification Skills Competencies Strong communication skills in English Hindi and Gujarati Good telephone etiquette and persuasive ability Basic knowledge of diamond grading 4Cs certification - GIA IGI HRD Proficiency in MS Office CRM tools and email correspondence Ability to work under pressure and achieve targets Positive attitude patience and customer-centric approach Job Types Full time Permanent Fresher Pay Up to 12 500 00 per month Benefits Cell phone reimbursement Commuter assistance Leave encashment Work Location In person