Job profile CRM helpdesk TPA company Experience is Mandatory CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by employees Respond to employee calls and emails as a direct SPOC allocated to specific corporates Collect and dispatch claim documents as per corporate requirement Coordinate with internal claims units at IL to ensure seamless cashless and priority processing Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards Maintain the confidentiality of sensitive data and adhere to data protection guidelines Candidate have to travel 1-2 times in a week from 1 branch to another to solve customer queries Company - ICICI Lombard Location mumbai share your resume on - recruiter10 watchyourhealth com Job Type Full-time Pay 18 000 00 - 23 000 00 per month Advantages Provident Fund Work Location In person