Skill required Retirement Solutions - Customer Service Designation Customer Service Associate Qualifications Any Graduation Years of Experience 1-3 years About Accenture Accenture is a global qualified services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do We are dealing with individual retirement of variable annuity and here we have work in policy transactions received from policy owners based on request we deal with policy admin services and death claims request Also both the teams handle phone calls on NIGO request with agent and customersRetirement solution is a comprehensive process to understand how much money you will need when you retire Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before during and after a purchase or use of a product or service It involves addressing inquiries resolving issues and ensuring customer satisfaction to build and maintain positive relationships What are we looking for 2 What are you looking foro We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender loan withdrawal and policy transferso Life Annuity Retirement Insurance claims experience and managed financial transactions Roles and Responsibilities Candidates who will hire for above role will be responsible for 100 transaction role with same day processing tat and 20-30 NIGO calls with cliento Candidate should have been flexible for 100 -night shift start from 8 30 PM and RTO during the training Any Graduation About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse workplace We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process Accenture is committed to providing veteran employment opportunities to our service men and women

📌 Customer Service Associate (Gurugram)
🏢 Accenture
📍 Gurugram