Department Rest of India - 2Ws - Category Operations Job posted on Jul 28 2025 Employee Type Permanent Experience range Years 2 years - 6 years Porter Creating Impactful Journeys At Porter we re not just passionate about improving productivity we re on a vision to Moving a billion dreams one delivery at a time We empower businesses both large and small to optimize their operations and unleash unprecedented growth in their core functions Join us in pioneering the future of last-mile logistics one that s poised to disrupt the industry and redefine the way we think about transportation Why Porter Industry Leadership As the fastest-growing leader in last-mile logistics we have a pan India and International presence with operations spanning multiple cities With a fleet size exceeding 750k driver partners and 15 million customers Porter is at the forefront of this dynamic and rapidly expanding sector Cutting-Edge Technology Our industry-best technology platform has garnered over 150 million in investments from renowned backers including Sequoia Capital Kae Capital Mahindra Group LGT Aspada Tiger Global and Vitruvian Partners We leverage technology to drive efficiency innovation and unparalleled service Ambitious We re not just solving problems we re addressing a massive challenge and going after a market with a valuation surpassing 50 billion USD Our ambition extends beyond last-mile delivery we aim to disrupt all facets of logistics including warehousing and LTL transportation Thriving Community Join a community of passionate individuals who are committed to doing the best work of their lives At Porter we value the spirit of collaboration innovation and embracing challenges head-on Be a Part of Something Extraordinary If you re ready to make an impact be at the forefront of innovation and embrace the challenges and opportunities of a fast-paced work environment Porter is the place for you We re not just building a brand we re creating a household name in transportation Join us and be part of the revolution - where every day is an opportunity to redefine what s possible If you are ready to make a significant impact and shape the future of Porter apply now and be part of our exciting journey Roles and Responsibilities Supply demand operations constantly maintain an over-supplying effort by keeping a healthy pipeline of leads by whatever channel it takes by efficiently training and effectively retaining Market mapping on both Demand and Supply side Responsibility for the Delivery of Partner and Customer Targets for assigned areas Community management actively moderate bring people together leverage and rule the driver customer community to shape the best service quality to users and the best worth for drivers Process improvement Identify build and enforce Standard Operating Procedures and policies to support the activity and solve prevalent issues Talent acquisition and management Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network and deploy corrective improvement Will be leading a team of 5-10 high-performing individuals Retention Will be involved in supply customer retention activities like calling partner engagement validation zonal-wise supply fulfillment customer retention etc Partner and customer negotiations strong communication community building skills relationship building skills network building practices etc Execute Marketing and Branding initiatives for the city as per the BTL plans Market intelligence Gather market and competitive intelligence from various sources and create actionable insights Skills Required Strong verbal and written communication skills Knowledge of supply chain systems processes and data and business operations Analytical skills and a capacity to work with large data sets Exceptional drive excellent interpersonal skills and the ability to communicate effectively both verbally and in writing and to immediately contribute in a team environment An ability to manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of client focus Willingness to roll up sleeves and get hands dirty by being on the field most of the time Strong work ethic and high attention to detail with a desire and demonstrated ability to learn Self-directed Basic knowledge of SQL Robust numerical and analytical skill Advance Excel experience

📌 Senior Business Associate (Kerala)
🏢 Porter
📍 Kerala