Responsibilities Key Deliverables 1 Dealer outletwise manpower required no as per manpower policy to be maintained in MILE portal for all dealer outlets as per Business plan 2 Tracking Adequecy role holderwise dealer outletwise and alert CCM RCCM for filling the gap - publish monthly MIS 3 Tracking training status and seat utilisation for different role holders - Co-Ordinate with MILEs for seat nomination for specific courses 4 pMILE capacity utilsation and publishing monthly MIS in co-ordination with MILE 5 Co-ordinating and executing the institutional tie-ups ITI and colleges as per HO targets and recruitment from them by dealers 6 Deployment of cluster trainers and their utilsation 7 Alignment of dealer and AO team on any current process roll out - digital and physical 8 Tracking the process adoption and sensitising RO team 9 OJT on some of the key process for better compliance 10 Sample RO audit alongwith CCMs to cover 100 dealers in a year min 2 joint audits with each CCM Preferred Industries Education Qualification Diploma in Engineering Bachelor of Engineering Diploma in Engineering in MechanicalGeneral Experience 5 years and aboveCritical Experience System Generated Core Skills Customer Sensitivity Service Orientation Service ManagementSystem Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning Job Segment Engineer Automotive Engineering

📌 Field Force Transformation Manager (service) (Maharashtra)
🏢 Mahindra & Mahindra
📍 Maharashtra