Job Title Customer Support Order Coordination Executive Location Rourkela Office Job Summary We are looking for a proactive and enthusiastic candidate to manage customer communication follow up on orders gather feedback and maintain accurate records in Excel The role involves regular interaction with customers and requires excellent communication skills in English and Hindi Key Responsibilities Make outbound calls to customers to update them on order status and expected delivery Follow up with customers for repeat orders and product reviews Maintain and update order details and customer feedback in Excel sheets Handle customer queries with professionalism and ensure a positive customer experience Coordinate with internal teams for any order-related updates Required Skills Fluent communication in English and Hindi both verbal and written Good English writing skills for email and data entry tasks Strong knowledge of Microsoft Excel basic formulas data entry and reporting Pleasant telephone etiquette and strong interpersonal skills Ability to manage time effectively and handle multiple tasks Eligibility Education Minimum 10 2 Graduate any stream Experience Fresher or up to 1 year of experience in customer service preferred but not mandatory Requirement Strong communication skills and willingness to learn Compensation Competitive salary based on skills and experience Performance-based incentives for exceptional work Job Types Full time Permanent Pay 10 000 00 - 14 000 00 per month Schedule Day shift Language English Required Hindi Required Location Rourkela Orissa Required Work Location In person Expected Start Date 02 08 2025

📌 Customer Support & Order Coordination Executive (Rourkela)
🏢 Billionwares Enterprises
📍 Rourkela