Customer Relationship Team Lead If you have experience in Customer Relationship Service Management Business Development Sales experience in Matrimony App Education Based Edtech Educational consultancy Time Share IT ITES Products sales or similar to our Industry only Apply CTC 4 2 LPA Yearly Paid Leaves - up to 2 Weeks Minimum Experience 3 Years Other Benefits To Feature in our Insta Reels Youtube Shorts Youtube as Presenter Opportunity To Do BBA MCA MBA from Amrita University Upto 2 Weeks Paid leaves given based on performance Yearly - You can plan long Holidays- Kashmir Leh Ladak North India Overseas or similar Weekend Second and Fourth Saturday Leave on Non Peak seasons How is this Job Easy Understandable business process What happens if Join Experience in Start up culture and process Experience certificate after completing one Successful Year We are seeking a dynamic friendly and customer-focused individual to join our team as a Customer Relations Executive The ideal candidate will be responsible for maintaining positive relationships with clients addressing their needs and resolving issues efficiently to ensure satisfaction and retention Role Responsibilities Respond promptly and professionally to customer inquiries via CRM Phone Email or Whatsapp campaigns Talk with Parents Students and direct to our services or products Onboard the Registered candidates Parents to services Service the Assigned clients day to day basis Making sure that the services are availed to them on time Build and maintain strong long-lasting client relationships Creating smiles by providing prompt services Supporting marketing and sales campaign both online and offline Scheduling Meetings with clients online and facilitating Sales Cold Calling Business Development activities Qualification Requirements MBA BBA Airline Airport Management Bachelor s degree in any stream Ms Excel proficiency is a Must Strong communication skills Better Business English Malayalam both verbal and non verbal Better Listening skills Listening to clients problems querries and suggest solutions Knowledge of educational trends Flexibility to travel as needed for client meetings and Industry events Proven experience in customer service or a similar role Robust communication and problem-solving skills Ability to manage multiple tasks and prioritize effectively Excellent interpersonal skills and a customer-first mindset Proficiency in CRM software is a plus Having Own Laptop is an advantage Why Join Us Kerala s Best Career Advisory firm Most trusted Higher Education partner Serving students community with Youtube Channel over 69K subscriber Best work atmosphere with Canteen Cafeteria facilities easy accessible office location Fastest Growing EdTech Company Call 8111 80 39 65 (phone hidden) Mail hr collegeguru in Job Types Full-time Permanent Kalamassery Kochi Job Types Full-time Permanent Pay 25 000 00 - 34 231 86 per month Work Location In person

📌 Customer Relationship Team Lead (Kerala)
🏢 COLLEGE GURU
📍 Kerala