Job Summary We are seeking a friendly patient and detail-oriented Customer Service Representative to join our team The ideal candidate will be responsible for providing excellent customer support by addressing inquiries resolving issues and ensuring a positive customer experience across all communication channels Key Responsibilities Respond to customer inquiries via phone email chat or in person in a timely and qualified manner Resolve customer complaints and issues efficiently while maintaining a positive attitude Provide accurate information about products services policies and procedures Process orders returns exchanges and account updates Maintain detailed records of customer interactions and transactions Escalate complex issues to the appropriate department when necessary Follow company guidelines scripts and service standards Identify opportunities to improve customer satisfaction and loyalty Qualifications Skills High school diploma or equivalent associate s or bachelor s degree preferred Proven experience in a customer service or call center role is an advantage Excellent verbal and written communication skills Strong problem-solving and conflict-resolution abilities Ability to multitask and manage time effectively Proficiency with computers CRM systems and basic office software Ability to remain calm and professional in high-pressure situations Preferred Attributes Customer-focused mindset with a positive attitude Strong attention to detail Ability to work independently and as part of a team Job Types Full-time Fresher Internship Contract length 12 months Pay 10 000 00 - 20 000 00 per month Work Location In person

📌 Customer Service Representative (Rajasthan)
🏢 Champions Studio
📍 Rajasthan