Job Overview D Fine Art has masterfully redefined spatial aesthetics Within the realms of art direction production design and interior design the company has etched a distinguished niche for itself Established in 2004 based in Mumbai We are one of the best in the industry for our wide range of design execution services The Name D fine art stands for creativity conceptualization and execution of projects We tailor a one-stop solution for the range of services that are made as per your requirements in all aspects in the areas such as Production Design Art Direction Event Exhibitions Theme Parks plus Home Office Interiors -IT Support Specialist Managed technical assistance by troubleshooting hardware software and network issues for end-users handling tasks like setup maintenance user account management and system upgrades while ensuring smooth operations often via helpdesk tickets to maintain employee productivity and IT infrastructure security Key responsibilities include resolving user issues installing configuring tech managing user access performing system checks training staff and documenting support activities Key Responsibilities User Support Respond to and resolve technical issues hardware software network mobile from employees via phone email chat or in-person Installation Configuration Set up new hardware computers printers phones and install update software and drivers Maintenance Upgrades Perform routine checks update systems apply patches and manage backups to ensure optimal performance and data security Account Management Create and manage user accounts email addresses and access permissions for new hires and existing staff Troubleshooting Diagnose root causes of technical problems and implement solutions to minimize downtime Documentation Log all service requests update ticket statuses and maintain IT system documentation Training Educate users on effective use of software hardware and security best practices ZOHO ERP tools knowledge must Essential Skills Knowledge A bachelor s degree in computer science information technology or similar 3-5 years of experience as an IT support specialist In-depth knowledge of Zoho Software tool MUST or equivalate ERP software and networks Ability to determine IT needs and train end-users Solid communication interpersonal skills to explain complex tech clearly Knowledge of operating systems Windows macOS common software and hardware Job Type Full-time Pay 10 990 71 - 40 091 32 per month Work Location In person

📌 It Support Specialist (Maharashtra)
🏢 Dfine Art
📍 Maharashtra