JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally What this job involves This position is responsible for supporting overall low side soft services operations ensuring immediate response to priority calls and maintaining high standards of housekeeping and facility upkeep You will assist in managing budgets leveraging technology and maintaining relationships with employees managers executives suppliers vendors and client stakeholders This role contributes to JLL s business objectives by delivering high-quality prompt and courteous facility management services that support client business needs while implementing cost savings initiatives and optimizing operational efficiency in a safe working environment What your day-to-day will look like Conduct scheduled and surprise facility walkarounds to ensure high housekeeping standards and timely closure of trouble tickets within SLAs Assist in preparing and managing budgets while advising business on efficiency and cost-effectiveness improvements Support oversight of mail room services medical room and ambulance services while ensuring accruals are submitted with minimal variance Assist in coordinating business unit moves in sync with space management teams and handle emergency situations Support monitoring of Facilities Assistant managers and executives helping assign tasks and provide guidance Provide escalation support for facility management related issues and help maintain site compliance scores per statutory norms Assist with technology tools implementation support finance team with annual budgets and help prepare monthly and quarterly business reviews Required Qualifications High school diploma or graduate degree Minimum 4 years of experience in facilities property management hospitality or related field Knowledge of technology applications with strong organizational and verbal communication skills Strong customer focus including critical thinking problem-solving skills and empathy Ability to work independently with little supervision and handle stressful situations effectively Positive professional attitude with self-motivation confidence energy and flexibility Experience with client reporting and report preparation Preferred Qualifications Demonstrated experience with continuous improvement initiatives Background in budget support and cost savings implementation Experience in vendor management and scorecard analysis Knowledge of inventory management supplies procurement and stock management Familiarity with compliance requirements and statutory norms Experience in emergency response procedures and medical situation management Location Onsite At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees We choose to take the more inspiring innovative and optimistic path on our journey toward success What sets JLL apart is our culture of collaboration locally and across the globe which allows us to create transformative solutions for the real estate industry We support each other s wellbeing and champion inclusivity and belonging across teams JLL is an Equal Opportunity Employer committed to diversity and inclusion If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health About JLL - We re JLL a leading skilled services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together