What you can expect The IT Support and Asset Management Analyst manages the global lifecycle of IT assets ensuring accurate inventory tracking and compliance This role works with vendors and internal teams to maintain records analyze data and improve efficiency and cost-effectiveness while supporting IT governance risk management and strategic decision-making About the Team You ll be part of a highly engaged IT support team that combines deep technical expertise with a service mindset The team is experience-driven proactive and focused on delivering reliable user-centric IT solutions across the organization What we re looking for Have 2 years of experience in IT asset management or a related role Demonstrate knowledge of ITIL Information Technology Infrastructure Library practices Show familiarity with international supply chain logistics software licensing agreements and compliance requirements Have effective troubleshooting problem-solving and documentation skills Be able to work collaboratively in a team and independently Demonstrate good communication skills Have the following certifications IT Hardware Asset Management CHAMP from IAITAM org ITIL Foundation Certification Certified Software Asset Manager CSAM considered a bonus Have familiarity with ServiceNow as an ITSM and Oracle financial system and enterprise s export-import of domestic and international laws considered a bonus Ways of Working Our structured hybrid approach is centered around our offices and remote work environments The work style of each role Hybrid Remote or In-Person is indicated in the job description posting Benefits As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks advantages and options to help employees maintain their physical mental emotional and financial health support work-life balance and contribute to their community in meaningful ways About Us Zoomies help people stay connected so they can get more done together We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars We re problem-solvers working at a fast pace to design solutions with our customers and users in mind Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment Our Commitment At Zoom we believe great work happens when people feel supported and empowered We re committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential If you require an accommodation during the hiring process let us know we re here to support you at every step If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon This form is solely for applicants who require an accommodation due to a qualifying medical disability Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed LI-Remote

📌 It Support & Asset Management Analyst (India)
🏢 Zoom Communications
📍 India